18.00 to 07.00 secure and cleanDay turns to night. Time to go to work on the building. Clean it. Secure it. Stock up. Walk the floors. Reduce energy usage. Non-essential equipment and lighting to off mode. Prep vacated meeting rooms for following day. Replenish vending and printers. Check bulk reprographic orders, tidy up the notice boards….it’s the little things that make a difference |
07.00 to 09.00 get readyHandover to Work Facilities’ Building Manager. Check for security incident log and completion of night’s tasks. Check visitor schedule, staff the receptions, switchboards and mailrooms. Prep and test the AV kit. Once round the meeting rooms. Fresh fruit, drinks in place. All OK and ready for an Always be First great welcome! |
09.00 to 12.00 kick-offDown to business. Manage the visitors. Distribute post. Excess paper and packaging to the recycle bin. Contractors in. Issue Permits to Work. Continue energy efficient re-lamping. Send furniture away for refurbishment. Concierge organises dry cleaning, travel tickets and restaurant bookings |
12.00 to 16.00 operate and maintainTake a break. Onwards. Print and distribute the Board packs. Close the loop on Action Desk request. Review out of line situations. Refresh and replenish washrooms and stream waste for recycling. Attend weekly Sustainability project meeting. Brainstorm on closing the gap to deliver CEO’s new energy-reduction target. Feeling challenged! |
16.00 to 18.00 close downEnd of day. How Well Did We Do review? Schedule new recruits’ Always Be First induction. Read latest briefing on environmental legislation. Review cleaning schedules. Monitor all car park exits. Prepare for handover to evening team |
Work FacilitiesAny time, any place, anywhereWhatever the hour, whatever the need, Work Facilities has the range of specialist services and building management expertise to run any building, of any size, almost anywhere in the UK. Start to finishBefore commencing any contract, the pre-mobilisation team works ‘from the inside out’ to get under the skin of an organisation. Using a powerful study methodology, it ensures it really understands culture, values, vision and purpose and then builds a proposition that it knows will fit. And that’s what makes the service different; it works from the outset and carries on working. Integrated, Managed, Single Line?Whatever the need, Work Facilities helps its clients find the most appropriate solution: Fully integrated: one point of contact, single monthly invoice, removal of the entire non-core service responsibility, many services self-delivered, third-party specialist service providers managed and coordinated. Managed service: same as fully integrated without the self-delivery. All services delivered via third parties. Interface with contractors professionally coordinated via an Action Desk. Single line: still unsure? Why not try a single service line – taste the difference that Work’s commitment to exceptional customer service brings. Just start with cleaning or security and see where it leads your business.
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Always Be First, a six-step, easy to understand process, forms the principal building block for great service. |

